November 2, 2026 · Indumor
Buying a machine in China feels a lot like buying flat-pack furniture. What is inside the box may be perfectly good, but nobody promises that all the screws are there, that the instructions are for this model or that the little key it ships with is any use. The difference is that the furniture gets built in an afternoon and the machine can sit for months waiting for someone who knows where to begin.
There is very good Chinese machinery and there is bad, as from anywhere else. What almost never arrives properly resolved is the commissioning, and for that you need to separate three things that come mixed in the same container. What came. What did not come. And what you can still ask for, because the balance has not been paid. That last part is worth the most and gets used the least.
Once the machine is already in the shed and the supplier is not sending anyone, the problem changes shape, and another guide covers that. This is the list for beforehand.
The list does not replace the technician, but it changes the conversation with the supplier. It stops being "when is he coming" and becomes "what is missing", which is a question with an answer. With the paperwork in hand, a shop like Indumor and a licensed electrician take care of the base, the installation, the panel and the adaptations; what cannot be invented is a wiring diagram that never arrived. The guide on Chinese control panels, PLCs and manuals goes into the electrical side in more detail, and machinery installation and commissioning describes what we do when the person who was supposed to come does not.
One piece of advice, if you keep only one. Before paying the balance, ask for the PLC program and its password. Everything else can be sourced later. That cannot.
Base, installation, panel and adaptations when the technician does not come.
View service →The order to get it running anyway, from the crate to full load.
Read guide →How the electrical side of an imported machine gets adapted.
Read guide →Tell us what arrived and what did not, and we will sort out what the shop can solve and what you need to claim.
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